Guest Quarters: The 5C's of Marketing for Women - December 7, 2009

By Denise Michaels, Author, “Testosterone-Free Marketing”

Do you have a great idea for a business but haven’t launched it?
Do you feel you don’t know enough about marketing?
Have you started a business but it hasn’t grown as you hoped?

You’re in good company. Everywhere you turn women are starting businesses leaving behind the corporate world and affording them the opportunity to enjoy greater freedom and more time to share with the people they truly care about. In fact, women are starting businesses at double the rates of men.

I’ve coached thousands of women entrepreneurs and many mistakenly believe if a product or service is of high quality it will sell itself. Not true. If you forget to focus on marketing and selling you don’t have a business – you have an expensive hobby.

There are many ways new business owners can spend money on marketing with no guarantee of results. There are so many choices. Expert guidance working with someone someone who has cracked the code can greatly improve your chances for success. Entrepreneurs want hands-on, step-by-step information that makes your life simple without putting demands on your time.

One of the many marketing ideas I help attendees discover in my workshops is “The Five C’s of Marketing”. They include:

• Love your Customer
• Be Clear
• Do Marketing that’s Emotionally Compelling
• Be Congruent
• Avoid Confusion

Love Your Customer

This means more than great customer service. Most people are so caught up in their product or service, they never determine who their ideal customer is. They waste time trying to attract everyone, educating skeptics who will never buy, rather than focus on individuals who are perfect for you.

When I ask, “What makes your customer or client tick?” they are at a loss for words. Their energy is going into learning about the product and not their customer.

It’s easy to get caught up in the passion of a product, process or idea. There is no risk or rejection. Determine what you do and who you do it for takes vision and love.

Be Clear

Create a succinct, passionate message. Many people call this “an elevator speech.” If you were on an elevator and noticed the one person who could boost your business, what would you say? If you can’t sum up who you are and what you do in thirty seconds, you’re unclear. Figure it out and offer it how they want to receive it. Clarity will help you attract more ideal customers.

Do Marketing That’s Emotionally Compelling

Your experience of how you overcame obstacles with your product of service can be compelling. People see themselves in your story and think, “Wow! If it worked for her it could work for me.” Marketing should make people say, “I gotta have that.” It tells a story of how you or others solved a problem in an emotionally compelling way.

Take a fresh, new look at your customers and the problems your product or service solves as well as the benefits you offer. Create an exciting marketing message that will build cash flow. This is what I help people do.

Be Congruent in Your Marketing

Being congruent means more than just walking your talk. People sense when the smallest nuance is out of place. You may not even be aware of it, but nothing flows because you’re trying to attract the wrong people. This creates a disconnect between you and potential customers. Get your marketing message flowing in a congruent, clear direction towards the people who are ideal and it will become easy.

Avoid Confusion That Results in a “No”

A confused mind always says, “no.” If your message is confusing people will say “no.” You could have exactly what they need but if they don’t understand how it solves their problem the answer will still be “no.” Read through every word. Look at every message you’re putting out whether it’s verbal or non-verbal and look for little things that might confuse your ideal customer and either change them or eliminate them.

Carpenters often say “measure twice and cut once.” In a way, marketing is like that. When you take time to figure out who your ideal customer is and how your product or service is right for them you will have cracked the code that will lead to greater success and more freedom and fun in your life.

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Denise is author of the myth-shattering business bestseller, Testosterone-Free Marketing: the Yin and Yang of Marketing for Women. A dynamic visionary, she’s known as The Marketing Maven and is an Empowerment Expert.

She’s an all around marketing, copywriting, public relations, strategic planning and sales expert and has worked with thousands of home-based and small business owners over the last decade.

Those who take her straight-from-the-hip, compassionate, savvy, time-tested advice and run with it get measurable results. In fact, she’s known for helping home-based business owners double and triple sales, often in just weeks.

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